How to build digital relationships, 100% automated. And eventually entering the subscription economy.

Posted In: Customer Experience

By MAURICE FITZGERALD, published on customerstrategy.net, updated version. “The higher the rating, the less you have to spend on marketing.” Fred Reichheld wrote his landmark article The One Number You Need to Grow and published it in…

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Posted In: Use Cases

Click here for the demo chat dialog of Emmi CAFFÈ LATTE. The data you enter in the demo chat will not be forwarded to Emmi. Emmi has been involved in alpine skiing since the 2009/2010…

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Posted In: Testimonials

Urs Odermatt, L’Oréal: ‘With Scoutsss we can quickly gain insights and identify trends. This is a new generation of interaction with consumers’.

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Posted In: Use Cases

5 online tools to measure the mood of employees It is important for every good manager to know the sensitivities and needs of employees or their own team. Targeted measures can strengthen the team spirit,…

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Posted In: Testimonials

Urs Gerber, Volvo Group (Switzerland) AG: ‘We use the Scoutsss chat dialogs in various areas and appreciate the flexibility. During the coronavirus crisis, we received very helpful input from the employees, which was quickly incorporated…

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