How to build digital relationships, 100% automated. And eventually entering the subscription economy.

Posted In: Customer Experience

By MAURICE FITZGERALD, published on customerstrategy.net, updated version. “The higher the rating, the less you have to spend on marketing.” Fred Reichheld wrote his landmark article The One Number You Need to Grow and published it in…

View Post

Posted In: Customer Experience

By Cyrill Luchsinger, published in LinkedIn. Stylish Street Style: New York Fashion Week Spring | Bild: © Vogue US The trends come from the catwalks, but the true fashion inspiration comes from the streets. The…

View Post