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Conversational Marketing Plattform

Everything you need, to attract, activate and retain customers, employees and prospects.

Grow your business by one simple change across your marketing texts.  Just make it more conversational …

In compliance with the European Data Protection Regulation (GDPR)

Dialog Funnels

Build the bridge to your audience (from any touchpoint to your Call-to-Action)

Consider the dialog-funnel as the script for the conversation; it should feel natural, be relevant, and personal. Only if you were able to engage with your audience, they will reach the Call-to-action you originally envisioned (catching the fish). Ditch the boring sales forms and start having a conversation with your potential customers. Build the bridge to your audience, continue the dialogue, and create emotional connections. 100% automated.

Find out how easy it is to create dialog funnels.

WebChat

Start a conversation anywhere, anytime

  • Conduct dialogues instead of monologues and use the power of chat messages
  • Choose off- / online touchpoints and combine SMS, email, and more
  • Works as multi-link site for social media bio (Instagram)
  • Use various functions like Credit card payments, FAQ, Address autofill and many more

Dialog Marketing

Personalized & relevant interactions, 100% automated

  • The audience: Collect profiles, inspire & build your loyal customer base
  • Media: Use links, SMS, e-mail, app & QR code to activate the dialog
  • Integrate: Power up your CRM (MailChimp, SAP, Google Forms)
  • Interactive emails: Start conversation directly from your message
  • Automation: Improve your communication and save money
  • Replace forms, and use (automated) real dialogs for lead generation, address verification, feedbacks or newsletter subscriptions
  • Landingpage: Create Conversational Web Pages
  • eShop: Open your online store in a few minutes
  • Multimedia: Display & collect images and video content
  • Multi-lingual: Start a conversation in more than 100 languages

Gamification

Use the game design to captivate your audience

  • Surveys
  • Wheel of Fortune
  • Marketing Quiz
  • Image Rating
  • Reward Types: Coupons, points, badges, cash

Read more about the psychology of entertainment (coming soon) and actual applications.

Customer Communication

Acquire, Activate, Retain Customers and build advocates

  • Drive Interest
  • Engage Prospects
  • Accelerate Pipeline
  • Onboard Customers
  • Increase Re-Purchase and Renewals
  • Help spreading word-of-mouth

Account Based Marketing (ABM)

Personalise direct marketing, excite your Audience with relevant content and convenience

  • Direct target group approach
  • Activate the target group
  • Convert leads into customers faster

Demand generation

The natural touch of communication will automatically increase engagement

  • Build Awareness and demand
  • Remain engaged with prospects
  • Align your organisation to reach best results

Edutainment

Keep your audience motivated through interactive content & gamification

Apply behavioral economics to onboarding, training and knowledge sharing.

Feedback & Surveys (NPS, CSAT, CES)

Ask your target group and get tangible insights; improve CX (customer experience)

Launch surveys on your website, app, email, QR code, social media and more. Achieve highest response rates because of our #1 mobile friendly Chat-like design.

  • AI Analytics
  • Net Promoter Score (NPS)
  • Customer Effort Score (CES)
  • Customer satisfaction (CSAT)
  • Product/event feedback
  • Market Research Surveys
  • Customer-oriented automation
  • Establish a constant listening path
  • Analytics and Reports
  • Initiate immediate actions

POS-Experience Report

Collect a visual situation information

Use the Scoutsss community as observers.

Reviews, Ratings and Referrals

Promote word of mouth in public 

  • Boost reviews on public platforms like Google, TripAdvisor, online stores
  • Products & Services: Let real consumers test & learn from their experience
  • UGC – consumers generate content in social media
  • Use the STEPPS methodology with storytelling to create content for sharing

Integrate your CRM

Power up your existing CRM tools with Integrations

Native Integrations are available for:

  • MailChimp
  • ActiveCampaign
  • Hubspot
  • Google sheets
  • SAP Marketing Cloud
  • Zapier
  • more coming soon